Solid State Drive (SSD) Data Recovery
Failed Solid State Drive Recovery Solutions Australia
We solve even the most complex data recovery cases.
We offer fast and reliable data recovery services to swiftly reunite you with your critical data, ensuring your business gets back up and running smoothly while safeguarding your precious memories for upcoming family events. Contact us to speak directly to an Engineer.
Common symptoms of a failed solid state drive include:
- NVME M.2 SSD is preventing my PC from POSTING (black screen)
- PC or MAC is very slow to start
- Reported I/O errors when trying to access the drive
- SATA or NVME drive does not appear in BIOS/UEFI
- Drive suffered a power surge
- Reported bad sectors on the drive
- Drive appears as “RAW” or “Unformatted”
- Drive suffered liquid damage
Failed SSD NAND memory chips
SSDs can fail in various ways, but one of the most common issues we encounter involves bad sectors and read errors, often stemming from deteriorating NAND chips. As the NAND cells degrade within the chips, the drive’s read and write speeds slow down, eventually leading the operating system to label sectors as “bad.” Once a sufficient number of “bad” sectors accumulate, the controller chip can no longer manage the damage effectively, resulting in blocked access to the drive’s user area.
If you’re unsure whether your data storage has failed or is in the process of failing, and your stored data is critically important, we can arrange for a technician to visit your location for a thorough diagnostic assessment. This ensures accurate identification of any issues affecting your data storage, as well as other IT concerns such as networking or cybersecurity.
SSD Firmware and controller issues
SSDs are generally considered more reliable than mechanical hard drives because they lack moving parts, but they are not immune to failure and can fail for various reasons. One common issue is manufacturing faults, which can lead to premature drive failures, sometimes within a few months of use. In these instances, the controller or firmware may become overwhelmed with defects and data requests, causing it to shut down or become unresponsive.
In such cases, we often employ techniques to bypass the controller by creating a virtual translator, allowing us to access user data directly from the NAND chips. This approach can often facilitate successful data recovery even when the controller has malfunctioned.
After receiving your device and conducting the initial assessment, we will categorize your SSD into one of two categories, each with a flat-rate pricing. Please contact us for our current rates.
Category 1
Logical/Software
- Deleted or re-formatted files
- File System Corruption
- Corrupted Partition
- Files backup service
- Security Locked Device
- WD My Book Decryption (Lost Board)
Category 2
Hardware/Firmware
- Damaged Printed Circuit Board (PCB)
- Damaged USB Port/SATA Port
- Firmware Corruption/Repair
- Bad Sectors/Read Errors
- Liquid/Fire Damaged PCB
- System Area Damage
I cannot access my data!
The most crucial step to prevent further damage is to power off the hard drive immediately. Cease any attempts to use it and refrain from allowing anyone unfamiliar with the process to handle or attempt software scans or modifications on the disk. Following these precautions significantly enhances the likelihood of successful data recovery.
Are you able to recover my data?
When it comes to recovering data from a failed Solid-State Drive (SSD) or Hard Disk Drive (HDD), timing is crucial. We understand the urgency and have the skills, knowledge, and state-of-the-art equipment to offer the safest and most effective data recovery solutions available worldwide. In fact, we’re so confident in our expertise that if we’re unable to recover your data, you won’t incur any charges.
Why choose us?
Our data recovery engineers are Ace Labs accredited and proficient in the latest data recovery techniques. We utilize top-of-the-line equipment like the PC-3000 and maintain class 100 cleanroom environments, ensuring the highest standards of recovery. With one of the highest success rates in the industry, we are trusted by numerous IT providers and computer repair shops who outsource their data recovery to us.
How fast is the emergency service?
In essence, our emergency service ensures that your job receives top priority, with our team working tirelessly around the clock, 24/7, until your data is recovered. Depending on the complexity, recovery times can vary from 1 to 2 days for some cases to potentially up to a week for others. Occasionally, quick repairs are completed swiftly, but imaging processes can still extend the overall duration significantly.
We understand the urgency of data loss situations. Our dedicated team is committed to responding swiftly and efficiently.
Get in touch today or call 1300 846 333